Why does every AI demo sound perfect but real world deployment always
disappoints?
Working on AI voice for small
businesses. The gap between what
AI can do in a controlled demo vs
messy real world phone calls is
eye opening.
Because the market is more important than the product, even if the product itself is ordinary, if you get traffic through hype, you will have a source of income. This is very important.
I think the expectation that AI will be the silver bullet for the domain where human behaviour change is just futile.
That's the story of almost every product ever.
If you're selling a product, the promotional material has to be on point and amazing just to hook people in.
because the caller is not experienced with the options or how to execute them correctly, what words to say, how long of pause to take, background noises, different other triggers. we know how the automated system works, but the caller is just angry if they don't get a human.