HACKER Q&A
📣 milanspeaks

Can I take Meta to court for banning business Insta or FB account?


Let's say I spend a considerable amount of money in Meta ads.

I have followed all ruled but some automated system assume that I have done something wrong and automatically banned me.

Now I understand that such systems exist to prevent bad actors. But outright banning a business that is spending money on your platform is a violation of customer service rules.

There has to be a proper customer service channel.

In real world, I don't know of any other business that bans the account and there is no customer support available.

  👤 Bender Accepted Answer ✓
I would suggest talking to a lawyer about this and not HN. There are lawyers on here but you have no way to verify who is really a lawyer and you miss out on attorney client privs. Try to find lawyers that specialize in internet fraud.
👤 dragonwriter
This might be breach of contract, fraud, or violation of some more jurisdiction-specific business law, but you really need to talk to a lawyer about the specific details of your case to get advice on the legalities and your options and the prospects of each in pursuing a remedy.
👤 baigy
You could start an online campaign to put together other aggrieved parties and prepare for a class action lawsuit. There are several reasons (time, commitment, money, opportunity cost, improbability of it all) because of which you may not end up making it happen. But sure, it's a potential step you can take.