HACKER Q&A
📣 harperlabs

How are you testing AI agents before shipping to production?


We've been running reliability audits on AI agents before production deployment, and the failure patterns are consistent enough that I built a framework around them.

Some context on why this matters right now: Gartner predicted over 40% of AI agent projects will fail by 2027. In January 2026, a prompt injection in a customer support agent processed a $47,000 fraudulent refund. These aren't fringe cases anymore.

The 7 failure modes we see most often:

1. Hallucination under unexpected inputs — works perfectly in demos, invents data when the input is slightly off

2. Edge case collapse — null values, Unicode names (O'Brien, José, 北京), empty fields, concurrent requests

3. Prompt injection — if your agent processes external content, users can hijack its behavior through that content

4. Context limit surprises — agent works for 95% of conversations, then silently misbehaves when the context window fills. No error. Just wrong behavior.

5. Cascade failures — tool call #1 fails, agent keeps going, by the time a human sees the result 3 calls have compounded the error

6. Data integration drift — built against your schema in January, schema changed in February, still calling deprecated endpoints in March

7. Authorization confusion — multi-tenant system, cached context from User A bleeds into User B's session

We've built 50+ test cases across these categories. Most teams test #1 and #3. Almost no one systematically tests #4, #5, and #6 before shipping.

Happy to share the framework. Curious what failure modes you've hit that I haven't listed.


  👤 ZekiAI2026 Accepted Answer ✓
Tested prompt injection specifically last week — ran 18 attack vectors against PromptGuard (an AI security firewall). 12 bypassed with 100% confidence.

What got through consistently: unicode homoglyphs (Ignøre prеvious...), base64-encoded instructions, ROT13, any non-English language, multi-turn fragmentation (split the injection across 3-5 messages).

Your #3 is actually harder to test than most teams realize, because it requires modeling adversarial intent — not just known attack signatures. Pattern-matching at the proxy layer doesn't catch encoding attacks or language-switched instructions.

I'm running adversarial red-team audits on agent security tooling. Full PromptGuard breakdown going out as a coordinated disclosure. Happy to share the methodology — it's surprisingly cheap to run systematically against your own stack before shipping.


👤 agentplaybooks
The failure modes that bit hardest in my production deployments were #4 and #5 -- context limit surprises and cascade failures.

Context overflow is insidious because agents don't error out. They just quietly make worse decisions as the window fills. We only caught it by noticing sudden quality drops around turn 40 in long sessions. No error logs. Just degraded output.

Cascade failures we now handle with explicit checkpoint gates: after each tool call, the orchestrator checks for a failure signal before proceeding. One bad tool call used to silently corrupt 3-4 downstream steps. Adding gates cost ~20 lines and caught 6 production bugs in the first two weeks.

A failure mode I don't see discussed enough: cross-session memory drift. Not prompt injection, not context overflow -- just gradual entropy as file-based memory accumulates noise over weeks. After 3-4 weeks of operation, briefs degrade because agents are drawing on stale context from past sessions.

Fix: weekly memory audits. Review what agents actually wrote down. Prune aggressively. Intentional compression beats automated recall every time.

I wrote up the full framework (including brief formats that prevent your #1 failure mode) here if useful: https://bleavens-hue.github.io/ai-agent-playbook/