Is GitHub Support currently inactive?

My GitHub account was deleted without any prior notice. I submitted a support request to understand the reason and what steps to take next. However, it has now been over two weeks—nearly three—and I have not received a response.

Out of concern, I submitted an additional inquiry, but that too has gone unanswered for over a week. I have not received any email replies, and even attempts to reach out via Twitter have not been acknowledged.

May I ask if GitHub Support is currently experiencing service interruptions or delays?