Can AI get a positive match on a 2"x2" 72dpi face image?
When is the image ever just too small?
And how sure do you want this "positive" match to actually be? The back door at Pete's Pizza is (probably) far lower stakes than a murder conviction.
It works quite well, in part because the camera is optically excellent, in part because it provides rich and accurate color data, and in part because we tightly control the environment that the image is captured in.
In a less controlled environment, or if using lower quality sensors or optics, the results would be poor.