HACKER Q&A
📣 just-juan-post

Sort by Popular on GlassDoor – Broken or Manipulated?


When I sort a company's reviews by Popular it seems manipulated.

There is a startup I know about. On Glassdoor there is a negative review with over 20 "helpful" (aka likes). It has way more "helpful" designations than any other review for the company.

The default sorting method, Popular, puts a different review at the top. The review is a quick throwaway review from a salesman with no meat or substance. It has 1x "helpful".

Can someone help me understand why Glassdoor's "popular" review sort is showing me a review that's clearly not the most popular? It seems like the use a Yelp business model where you need to pay to get good, positive reviews at the top of the pile.

How does it work exactly?


  👤 stakkur Accepted Answer ✓
Glassdoor is, of course, manipulated. It's revenue is three main sources:

1. Job postings 2. Job ads 3. Corporate branding

You'll notice that 'accurate reviews' or 'helpful information for free users' is not on that list.


👤 dylz
> It seems like the use a Yelp business model where you need to pay to get good, positive reviews at the top of the pile.

Is this not exactly how Glassdoor works?