Did you buy a HEY email?

No, Fastmail is superior in concept, feature set and execution which makes it a better value for the price.

Information organization isn’t something a mail provider should attempt to solve. A mail provider is a dumb pipe that sends me mail, that’s it. At maximum, a provider can offer features with folders / labels / filters and spam / junk.

Anything that tries to categorize a feed, classify priority or importance, recommend smart replies, etc., is 100% hot garbage for all possible use cases.

Why is there no email or antispam service that replies by default with a link to a webpage with a captcha?

Maybe let it be valid for 24 hours or something.

If you solved the captcha then your mail drops into my inbox.

Or maybe you get a webform to say what you gotta say after the captcha. Maybe no attachments unless you fill in a webform and captcha..

Afterwards if i do reply to the mail it goes into a whitelist and you(or perhaps your domain?) don't need to fill in captchas again.

There could tweaks like if you've solved the captcha then you get to email other addresses of my domain without the captcha requirement too.

Or even add the kyc kind of checks like... You get instructions to take a selfie holding a ok sign with your left hand and upload that. And i get to add you to my whitelist after i look at the picture you've submitted...

I can even sort of imagine my phone doing this to incoming phone calls...it answers non-whitelisted numbers with...please dial seventeen plus the cube root of eight....hah

Yes. The "feed" concept makes sense for my email workflow. I get a few (2-5) important emails that I need to respond to every day, and tens of newsletters that I may read if they pique my interest.

Gmail has "tabs" or whatever they are called which automatically aggregate your emails into different panes. The automatic part didn't work well for me. I'd often find important emails in my "Social" tab, which led to me checking all tabs to make sure the machine learning didn't incorrectly categorize an email.

Hey gives me control over that, and it has been fantastic for the 11 days that I've had an account.

There are other features I love, but the feed has made the biggest impact so far.

No. I pay Fastmail each month because I like the various domain tools they have.

A $100 a year for the features that HEY offers isn't worth it to me. I don't have most of the problems that they wrote code for.

My e-mail problem has been sorted for years now with a combination of rules and not signing up to crap. The only e-mails that land in my inbox are those which actually require my attention and/or response, and there's at most a handful of those per day.

The Hey workflow would actually be worse for me, and the lack of custom domains support is a dealbreaker anyway.

No. Don’t have any problems with my email now. Using Gmail and don’t give out my email to spammy sites.