Why do fintech salespeople refuse to communicate except by telephone?

Not sure, but i refuse to talk if salesman don't want to send me email before the sign up.

It is more difficult to ignore people on a voice call. You get someone's attention, front and center. With everything else that's asynchronous, like text, email... you can just disappear or pretend to be half interested while you browse HN.

I suppose with voice, you can just hang up, but that is considered rude. Ignoring someone's text or email is commonplace.

It's happened twice in the last week. Is it some sort of filter? I've never had a question that couldn't be answered in a few sentences. My questions certainly haven't risen to needing to schedule a phone call yet that's all salespeople ever want to do.

Is there some sales manual that says you can only close people if you talk on the phone?

Maybe because email leaves a trail? Unless the phone call was recorded, it's your word against theirs.

They are much more effective by telephone, so getting just 5 people on the phone is probably worth more to them than spending time emailin bunch of people.