HACKER Q&A
📣 quizbiz

What are your org's Slack best practices?


I'm on a 30 person team and we're getting feedback that many are overwhelmed by Slack. Curious to hear how you organize your internal Slack channels and what norms you communicate with your colleagues.


  👤 emeraldd Accepted Answer ✓
* Do not use `@here` or similar if you can avoid it.

* We have a couple of all-sites channels that a restricted on who can post (in practice or effect for the smaller ones) that are subdivided by function.

* Use threads and switch to threaded conversations fast rather than in channel discussions.

* Keep team "business" and "social" channels separate even if they are effectively the same groups of people.

* If have a support channel, make sure to put what the resolution of the issue/conversation was in a summary comment at the end.

* If you're remote, jump to video/voice conferencing before you get to a 200+ comment thread ...

That's a few for starters.

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